01.01
Workflow automation
Multi-step processes that currently run on reminders and good intentions — routed, tracked, and logged.
Index What we do S/01
Automate the work nobody should be doing by hand.
S/01 / Scope
What this covers.
01.02
System integrations
Two tools that should talk to each other but don't. We connect them properly, with error handling that surfaces failures instead of swallowing them.
01.03
Document and data processing
Invoices, forms, spreadsheets, and exports parsed into structured data your systems can use.
01.04
Scheduled reporting
The weekly numbers assembled and delivered without anyone opening a spreadsheet.
01.05
Approvals and notifications
The right person told the right thing at the right moment, in the tool they already have open.
01.06
Data migration and cleanup
Moving records between systems without inheriting a decade of duplicates and empty fields.
Signals
Where this usually starts.
01
Someone rebuilds the same report every week from the same three sources.
02
The same data is entered twice because two systems don't talk.
03
A process only one person knows how to run, and they're going on leave.
04
Errors keep appearing at exactly the same handoff between teams.
05
Your team's answer to "how long does that take?" is measured in hours, weekly.
Deliverables
What you get.
A map of the process as it really runs
Including the undocumented steps people invented to make it work.
The automation itself
Built on your existing tools where possible, custom where it isn't.
Monitoring and alerts
You find out when something fails, not three weeks later during a reconciliation.
Documentation and handover
Written so the next person can maintain it — including if that person isn't us.
Every engagement follows the same four stages — understand, design, build, improve. Scope and price are agreed before anything is built.
How we workQuestions
Asked often enough to answer here.
Do we have to replace the tools we already use?
Usually not. Most automation work connects and extends what you have. Replacing a tool is a bigger decision with its own costs, and we'd rather establish that the process works before recommending it.
How long does a first automation take?
A single well-defined process is typically two to four weeks from first conversation to running in production. Broader work across several processes is scoped in stages, so you see something working early rather than waiting for everything.
What happens when the process changes?
Processes always change. We build so that the parts most likely to move — rules, thresholds, recipients, templates — can be adjusted without a developer. For structural changes, we can handle them under a retainer or hand over enough documentation for your own team.
Will you work with our IT team?
Yes, and we prefer it. They know the constraints, the access model, and what's already been tried. We work to their standards for access, review, and deployment.
Have a project in mind?
Tell us what you're working on and what you need help with. We answer every message ourselves, usually within two business days.